Terms of Use

Terms governing use of the NerpA Pay website, platform and business services.

Effective date: 3 September 2026Last updated: 3 September 2026

1. Scope

These Terms apply to the NerpA Pay public website, merchant portal, documentation, APIs and related business communications. Contracted services are also governed by the applicable signed agreement, which takes precedence where it conflicts with these Terms.

2. Eligibility

NerpA Pay services are intended for businesses and their authorised adult representatives. You must have authority to act for the business and provide accurate, complete and current information.

3. What NerpA Pay provides

NerpA Pay provides payment technology and infrastructure that enables businesses to access payment and payout capabilities. Availability depends on country, currency, business type, transaction type, applicable requirements and technical availability.

4. Third-party dependencies

Some payment-related capabilities depend on third parties involved in the relevant transaction. Their availability, review requirements, maintenance and technical interruptions may affect a service.

5. Acceptable use

You must protect credentials, follow applicable law and use the services only for approved business activity. Fraud, money laundering, sanctions evasion, abuse, illegal transactions and unauthorised access are prohibited. The Acceptable Use Policy forms part of these Terms.

6. Review and restrictions

NerpA Pay may request additional information, restrict access, refuse service, suspend functionality or end a relationship where reasonably required for compliance, fraud prevention, security, legal obligations or a breach of these Terms.

7. Intellectual property

The NerpA Pay brand, logo, website, APIs, documentation, software and interface are protected by intellectual-property law. No rights are granted except those necessary to evaluate or use an approved service under the applicable agreement.

8. Fees and service terms

Commercial fees and payment-related terms are defined in the applicable agreement. This public website is not a binding price offer.

9. Availability and liability

The website and services may be unavailable during maintenance or technical interruption. Liability for contracted services is governed by the applicable agreement and mandatory law. Any specific liability limits and governing law must be confirmed in the signed agreement.

10. Contact

Questions about these Terms can be sent to contact@nerpapay.com.